Support Center | Doing More | Re-subscribing

Re-subscribing

  • Re-subscribing a person is when you change their status back to active.

  • Campaign Monitor for Salesforce cannot resubscribe a person automatically. This is to comply with Campaign Monitor terms of use.

  • A user can, with the person permission, manually change their status back to active either in Salesforce or Campaign Monitor.

Re-subscribing in Salesforce

In Salesforce navigate to the person subscriber list membership record and the member detail subscreen. Click on the Email Opt In/Out Status to activate and confirm the prompt.

Re-subscribing in Campaign Monitor

This article shows how to resubscribe a person in Campaign Monitor.

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