Support Center | Granting Access
If you have just signed up for a Campaign Monitor account you will receive a verification email from them. Within this email there will be a link which once clicked will verify your Campaign Monitor user. If you have not completed this verification step then your functionality in Campaign Monitor will be limited.
Verification is particularly import when connecting to Salesforce. Although you will be able to connect the two systems you will receive various warning messages like the one shown below.
If you have more than one user in Campaign Monitor you can check to see who has verified and who has not. To do this simply go toCampaign Monitor directly or via our Salesforce tab and click on Client Settings as shown below. Here you can also resend the verification email, click here to learn more.
The Campaign Monitor user you connect Salesforce with must have full permission access.
If you have any questions please click here